Refund Policy
At Print Axcelant, customer satisfaction is our top priority. We provide straightforward and transparent services for all your printer-related needs.
Refund Eligibility
- No Resolution, No Pay: No payment is required at all if the issue is not resolved.
- Satisfaction Guarantee: A refund is applicable if the customer is not satisfied with the service, even after resolution.
- Timeframe: Refund requests must be raised within 30 days of the service date.
How to Request a Refund
To request a refund, please contact us at autopartaxcelant@gmail.com or call our global support lines:
United States
+1-469-482-0100
Global
+1-469-482-0100
Please provide your service or order details when contacting us. Once approved, refunds will be processed to your original payment method within 7 business days.
Exceptions
- We do not provide refunds for issues caused by third-party products, internet connectivity failures, or hardware errors outside of our defined scope of service.
- Services purchased through third-party platforms are subject to the individual refund policies of those specific platforms.